FAQs

Yes, we are open to the public during our office hours. It is best to come at least 15 minutes before close time if you would like to browse as our staff will need to close the store on time.

Yes, once your order is ready a member of our staff will be in contact to schedule a time.

Orders placed before 1:00 pm will be dispatched the same day.

Orders can be picked up, sent via standard parcel or express parcel delivery.

Yes, we do offer international shipping. Please note flammable/dangerous goods cannot be sent internationally and will be cancelled.

After checking the tracking number provided, please contact us and we'll guide you or follow up with Australia Post to clear any uncertainty.

Reach out to us via phone, email or social media with the necessary photo evidence so we can claim the loss from Australia Post. In the meantime your order will be dispatched again to not keep you waiting. Please make sure to do the above within 7 days of receiving your order as per our policies.

Feel free to contact us via phone, email or social media during operating hours.

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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